Accessibility Statement

The Manitou Springs Fire Department and the City of Manitou Springs is committed to ensuring that all public services, digital platforms, and communications are accessible to all individuals, in compliance with Title II of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, HB21-1110, and HB24-1454. We strive to foster an inclusive environment for people with disabilities by coordinating ADA implementation across all city departments and providing information, referral, and support services.

Notice of Nondiscrimination

We strictly prohibit discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Manitou Springs Fire Department and the City of Manitou Springs. To view our full Notice of Nondiscrimination.

View our notice of nondiscrimination (PDF) 

Grievance Procedure under Title II of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act

This Grievance Procedure is established to meet the requirements of ADA Title II, Section 504 of the Rehabilitation Act, and Colorado’s HB21-1110. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in any city-provided service, activity, program, or benefit. The City’s Personnel Policies and Procedures Manual governs employment-related complaints of disability discrimination.

To file a complaint, please complete our Complaint/Grievance Form or submit your complaint using one of the alternative methods listed below. Complaints must be submitted as soon as possible but no later than 60 calendar days after the alleged violation

Via regular mail

ADA Coordinator
606 Manitou Ave.
Manitou Springs, CO 80829

Via email

ADA Coordinator/ City Clerk Email

Via telephone

719-306-3533 (Monday-Friday, 8:00 a.m. - 5:00 p.m. Mountain Time)

719-685-2554 (Monday-Friday, 8:00 a.m. - 5:00 p.m. Mountain Time)

Complaints may also be filed with the following state and federal agencies:

  • Colorado Civil Rights Division
    1560 Broadway, Lobby Level Welcome Center
    Denver, CO 80202
    Phone: 303-894-2997 | Relay: 711
    DORA_CCRD@state.co.us
    Filing a Charge

  • U.S. Department of Justice
    950 Pennsylvania Avenue NW
    Civil Rights Division
    Disability Rights Section – 1425 NYAV
    Washington, DC 20530
    Filing a Complaint

Website Accessibility

The Manitou Springs Fire Department and the City of Manitou Springs is committed to ensuring digital accessibility for all users by complying with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as required by HB21-1110. If you encounter any barriers while using our website, please contact us directly. To help us respond effectively, please provide details about the nature of your accessibility issue, your preferred format for receiving information, the web address of the material in question, and your contact details.

For assistance, you may also contact us through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

Accessibility Design Guidelines

Our website follows accessibility guidelines to ensure that all content is available to everyone, including those with disabilities:

  • Compliance with Section 508 of the Rehabilitation Act.

  • Adherence to WCAG 2.2 Level AA standards for website accessibility.

If you experience any issues or have feedback on how we can improve our website's accessibility, please do not hesitate to contact us.

Supported Assistive Technologies

We strive to support various assistive technologies to ensure accessibility for all users:

  • Screen Readers: Latest versions of JAWS for Windows, NVDA for Windows, and VoiceOver for macOS.

  • Keyboard Navigation: Our site is fully navigable via keyboard.

For more detailed information on assistive technologies, please refer to the following resources:

Additional Resources

To view and print PDF documents available on our site, you will need Adobe Acrobat Reader. Visit the Adobe website to download it for free. For instructions on how to read PDFs using a screen reader, visit the Adobe Reader Accessibility website.

For content requiring Adobe Flash, please visit the Adobe Flash Player Accessibility website for more information.

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

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